The document needs to have your first and last name, university name, and an issue date from the current academic term, or within the last 3 months.This should be a school-issued document, issued in the last 3 months which should clearly indicate that you are currently part of this institution. After this, you will have to upload the document for the verification process for the Spotify Student Premium Discount.If you cannot find your institution from the list, then directly head over to the next section. Type in your name, college/university name, select the country you reside in, and click Next. You will now have to complete the student verification process.Then click on the Next button on the subsequent page.Start off by heading over to the Spotify Student page.If you can't find the root of the problem with those steps go through this question flow so we can h.It's possible to create multiple Spotify accounts, each with their own login details, saved music, and subscription.Ĭheck to see if you have any other accounts. You might be logged into the wrong account. Check that your Premium subscription isn’t on another account.For more information, contact your bank/credit card company. The time this takes can vary, depending on your bank/credit card company. If the transaction doesn’t successfully complete, no money will be taken and the charge will soon disappear. When you submit a payment, your bank or credit card places a temporary authorization on the funds. For more information, check out payment troubleshooting.Ī pending charge is a part of your bank or credit card company's authorization process.
If your Spotify payment is marked as 'pending' on your bank statement, it might not have gone through successfully.
Go to your subscription page and check that your Premium subscription is still active. Occasionally this is necessary to force a sync of info between your device and our account system If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: I paid for the premium student subscription but on.
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